Refund Policy

At Fresh’N, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be in its original packaging
• Proof of purchase or order confirmation is required

Non-Returnable Items

Certain items may not be eligible for return, including:

• Used products
• Damaged items caused by misuse
• Final sale or clearance items

Refunds

Once we receive and inspect your return, we will notify you regarding the status of your refund.

If approved, your refund will be processed back to your original payment method within 5–10 business days.

Shipping Costs

Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Customers are responsible for return shipping costs unless otherwise stated.

Damaged or Incorrect Orders

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue so we can assist you quickly.

Order Cancellations

Orders may only be canceled within 12 hours of purchase. After this period, orders may already be processed for shipping.

Contact Us

If you have any questions regarding our Refund Policy, please contact us at:

Gmail: freshnsupport@gmail.com